Refund Policy
This Refund Policy describes the terms under which refunds may be issued for services provided by KeVorqix (“Company”, “we”, “our”, or “us”) through our website and platform. By purchasing or subscribing to our services, you agree to this Refund Policy.
1. Subscription Services
KeVorqix provides access to its platform and tools on a subscription basis. When you purchase a subscription, you are granted access to our software and related services for the selected billing period.
Subscriptions may be billed on a monthly or annual basis, depending on the plan chosen by the user.
2. Refund Eligibility
Due to the digital nature of our services, all payments made for subscriptions are generally non-refundable.
However, refunds may be considered in the following situations:
Duplicate or accidental payments
Technical errors in billing
Service not delivered due to a verified platform issue
Charges made after cancellation due to system error
Refund requests must be submitted within 7 days of the transaction date.
3. Non-Refundable Situations
Refunds will not be issued in the following cases:
Change of mind after purchasing a subscription
Failure to cancel a subscription before the next billing cycle
Partial use of the subscription period
Misunderstanding of service features
Violation of our Terms of Service
4. Subscription Cancellation
Users may cancel their subscription at any time through their account settings or by contacting our support team.
Once cancelled:
Access to premium features will continue until the end of the current billing cycle.
No further charges will be made after the billing period ends.
Cancellation does not automatically qualify for a refund.
5. Processing of Approved Refunds
If a refund request is approved:
Refunds will be issued through the original payment method used during purchase.
Processing time may take 5–10 business days, depending on the payment provider.
6. Third-Party Payment Providers
Payments on our Platform may be processed through third-party payment gateways.
KeVorqix is not responsible for delays caused by:
Banks
Payment processors
Credit card companies
Any disputes related to payments should first be reported to our support team.
7. Abuse of Refund Policy
We reserve the right to refuse refunds if we detect abuse of the refund policy, including repeated refund requests, fraudulent activity, or misuse of the Platform.
8. Policy Updates
We may modify this Refund Policy at any time. Any updates will be posted on this page with the revised effective date.
Continued use of our services after changes indicates acceptance of the updated policy.
9. Contact Us
If you have questions regarding refunds or billing, please contact us:
Email: [email protected]
Website: www.kevorqix.com